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If a student wishes to opt-out of any general regroup messages. They can reply “Stop” to the text message. This will block regroup from sending messages to them.
When sending Text Messages, start the text with something along the lines of “Hello Giants” or anything that allows the student at a glance to see the message is related to COS.
If you wish to send out a message to all students, contact Lauren Fishback to send out that message. This will not require a helpdesk ticket as she is an authorized sender for the campus groups.
If you do not have access to Regroup, you will need to be approved for regroup access from Michele Brock and Lauren Fishback.
If your department has need for a reoccurring demographic of students, please submit a separate helpdesk ticket requesting an Argos report to fulfill this need at least two weeks prior to a regroup message needing to be sent out.
If you would like more information that this documentation does not include, please submit a helpdesk ticket.
Regroup overview instruction video.
Below is a link to a Zoom recording of one of the training sessions led by Regroup staff on the functionality of Regroup 2.0. Access requires the use of the passcode listed below.
Recorded Regroup training session.
Passcode: 6BbfMBu*
Preparing your target students for upload
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