📋 Overview
Owner | Miriam Sallam | ||||
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Contributors | Jordan Lamb, Carolyn Franco | ||||
Goals | Launch and Utilize Banner Baseline Screens for Local Tracking and Reporting | ||||
Jira tickets |
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On this page |
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🎯 Requirements
Product requirements
Problem statements
Success metrics
Changes to the program in Spring 2024 (MIS Term 243) removed the need to track each Service Code distinctly. Instead, the program has decided to just report a Service Code of “1” where applicable and a “REFER” code when they refer out but still need it reported. Created Service Codes will still stay in the system. (As of)
📅 Meetings
Launch Meeting
Introductions
Expectations
Technology Services to provide Setup, Training, Maintenance, Local Report building, MIS Reporting
Basic Needs to do Desk Manual Documentation, Data Entry, Data Validation, Approval of MIS Reporting
Quick Demo of Banner Screens (TEST Database)
Basic Needs granularity
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📸 Latest designs
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Screens
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Context
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Conditions
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❓ Open issues
🧪 Design test plan
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Scenario
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Prototype
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What we know
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requirements?
📸 Scenarios ➡️ Banner Entry
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SVANEED is the form where functional users input data. The underlying view is |
1 | Scenarios | Banner Entry | |||||||||||||||||||||||
2 | Service Type | Service Provided | Information or Material Good | Referred Elsewhere | Report on MIS | Need to Track Separately? | Service Code
| Provider Origin
Internal Department to Provide Material Good | Referral Agency
External Agency | ||||||||||||||||
3 | 🍲 Food | Groceries | Information | CalFresh | Yes | Yes | GROC | BN - Basic Needs | CalFresh | ||||||||||||||||
4 | 🍲 Food | Food Pantry | Material Good |
| Yes | Yes | GROC | FP - Food Pantry |
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5 | 🍲 Food | Food Card | Material Good |
| Yes | Yes | CARD | BN - Basic Needs |
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6 | 🍲 Food | Holiday Giveaway | Material Good |
| Yes | Yes | GROC_YYYY_EVENT | FP - Food Pantry |
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7 | 🏡 Housing | Direct Housing Support | Information | Emergency Shelter | Yes | Yes | HOUS |
| Emergency Shelter | ||||||||||||||||
8 | 🏡 Housing | Housing Navigation/Placement | Information | Kings/Tulare Homeless Alliance | No | No | INFO_NR |
| Kings/Tulare Homeless Alliance | ||||||||||||||||
9 | 🏡 Housing | Referral | Information | Emergency Shelter, CSET, Kings/Tulare Homeless Alliance, CalWORKS, Tulare Works | Yes | Yes | REFER | CW - CalWORKS | Emergency Shelter, CSET, Kings/Tulare Homeless Alliance, Tulare Works | ||||||||||||||||
10 | 🚄 Transportation | Transportation Support | Material Good |
| Yes | Yes | INFO | BN - Basic Needs |
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11 | 🚄 Transportation | Parking Permit | Material Good |
| Yes | Yes | PARK | BN - Basic Needs |
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12 | 🚄 Transportation | Gas Assistance | Material Good |
| Yes | Yes | GAS | BN - Basic Needs |
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13 | 🚄 Transportation | Public Transit Financial Support | Material Good |
| Yes | Yes | TRANSIT | BN - Basic Needs |
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14 | 🚄 Transportation | Public Transit Sticker Referral | Information | SAA- Student Activities & Affairs; other | Yes | Yes | STICKER | SAA - Student Activities and Affairs | TBD | ||||||||||||||||
15 | 🧠 Mental Health | Intervention (Direct Referral) | Information | Health Center, Off Campus Referral | Yes | Yes | REFER | HC - Health Center | TBD | ||||||||||||||||
16 | 🧠 Mental Health | Prevention Services/Support | Information | Health Center; Silver Cloud | Yes | Yes | SERVICE | HC - Health Center | Silver Cloud | ||||||||||||||||
17 | 👶 Child Care | Referral | Information | CalWORKS | Yes | Yes | INFO | CW - CalWORKS |
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18 | 👶 Child Care | External Referral | Information | Resource & Referral | Yes | Yes | INFO |
| TBD | ||||||||||||||||
19 | 🧑⚕️ Health & Hygiene | Referral | Information | Health Center | Yes | Yes | INFO | HC - Health Center |
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20 | 🧑⚕️ Health & Hygiene | External Referral | Information |
| Yes | Yes | INFO |
| TBD | ||||||||||||||||
21 | 🧑⚕️ Health & Hygiene | Hygiene Items | Material Good |
| No | No | SUPPLIES | BN - Basic Needs |
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22 | 💻 Technology | Access | Material Good |
| Yes | Yes | ACCESS | BN - Basic Needs |
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23 | 💻 Technology | Referral for Equipment | Information | LRC, Other Department | Yes | Yes | REFER | LRC - Learning Resource Center, TBD |
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24 | 💻 Technology | Referral for Lab Use | Information | Computer Lab | Yes | Yes | LAB | LAB - Computer Lab |
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Additional Logic
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Service Code GOASEID
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Tab | Code SVANEED > Service Code | Informal Description
| Description | ||
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FOOD_SRV_TYPE | GROC | Groceries | FOOD | ||
FOOD_SRV_TYPE | CARD | Food Card | FOOD | ||
HSNG_SRV_TYPE | HOUS | Direct Housing Support | HOUSING | ||
HSNG_SRV_TYPE | INFO_NR | Housing Navigation/Placement | Not MIS Reportable | ||
HSNG_SRV_TYPE | REFER | Referral | HOUSING | ||
TRANS_SRV_TYPE | INFO_NR | Transportation Support | Not MIS Reportable | ||
TRANS_SRV_TYPE | PARK_NR | Parking Permit | Not MIS Reportable | ||
TRANS_SRV_TYPE | GAS_NR | Gas Assistance | Not MIS Reportable | ||
TRANS_SRV_TYPE | TRANSIT_NR | Public Transit Financial Support | Not MIS Reportable | ||
TRANS_SRV_TYPE | TRANSIT | Public Transit Sticker Referral | TRANSPORTATION | ||
MNTL_HLTH_SRV_TYPE | REFER | Intervention (Direct Referral) | MENTAL_HEALTH | ||
MNTL_HLTH_SRV_TYPE | SERVICE | Prevention Services/Support | MENTAL_HEALTH | ||
CHLD_CARE_SRV_TYPE | INFO | Referral | CHILD_CARE | ||
PHYS_HLTH_SRV_TYPE | INFO | Referral | PHYSICAL_HEALTH | ||
PHYS_HLTH_SRV_TYPE | SUPPLIES | Hygiene Items | PHYSICAL_HEALTH | ||
TECH_SRV_TYPE | ACCESS | Access | TECHNOLOGY | ||
TECH_SRV_TYPE | REFER | Referral for Equipment | TECHNOLOGY | ||
TECH_SRV_TYPE | LAB | Referral for Lab Use | TECHNOLOGY |
Service Date:
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Date that service was provided, not date entered by staff where different.
Provider User ID:
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What person provided the service?
Status STVSSST
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The Student Service Status Validation Form (STVSSST) is used to create, update and delete codes and descriptions to define the status of the service. |
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Doesn’t affect reporting changes. Example: Service Code that crosswalks to “Yes, service provided” is not negated by a Status of “Service Refused” |
Provider Origin STVORIG
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Status | ||||
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What department/area provided the service to the student. For the purposes of this, it may be as simple as what internal department/area was the student sent to for the service?
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For example, if a student was forwarded to the LRC for technology equipment I’d expect them to be listed. |
Code | Description |
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FAID | Financial Aid 737-6227 |
ADM | Admissions 730-3727 |
ASMT | Assessment 730-3737 |
COUN | Counseling 730-3715 |
OREN | Orientation 737-5410 |
RCDS | Records 730-3775 |
DEAN | Dean's Office 737-5441 |
DRC | DRC 730-3805 |
BKST | Bookstore 730-3751 |
CASH | Cashier 730-3956 |
LIBR | Library 730-3824 |
VOC | Vocational Education |
CNAD | Counseling 730-3715 |
ATH | Athletics 730-3911 |
TRUB | TRIO Upward Bound Math/Science |
TRSS | TRIO Student Support Services |
AAC | AAC 730-3805 |
ESEP | Electronic Student Ed Plan |
EOPS | EOPS |
BN | Basic Needs |
FP | Food Pantry |
CALW | CalWORKS |
SAA | Student Activities and Affairs |
HC | Health Center |
LAB | Computer Lab |
Service Group STVSSGP
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Status | ||
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Has a combination of goals, needs, and/or services that may be assigned together.
A person may be associated with multiple Service Groups.
Goals, needs, and services are all independent of each other. A person may have a goal without a need, or have a need without a goal, or have a service without a need or a goal.
-Banner Student Support Services Training Workbook
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For example, if the CalFresh outreach was a selection of students with that same goal or need then they could be put in as a Service Group. |
Referral Agency STVEMPL
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Status | ||
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External agency where a student is connected for services.
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For example, a student is connected to the Housing Authority of Tulare County for Housing services. |
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4 Character Field |
Code | Description |
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CALF | CalFresh |
EMSH | Emergency Shelter |
KTHA | Kings/Tulare Homeless Alliance |
CSET | Community Services Employment Training |
TWRK | Tulare Works |
SCLD | Silver Cloud |
Comments SVVNEED_%_SERVICE_COMMENTS
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Free form text box.
Does not support emojis 😢
?? Deployment plan
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